Julie Zollmann

@j_zedd

Development researcher and advisor. Author, Living on Little. Poverty. Tech. Gender. Finance.

Nairobi juliezollmann.com Joined June 2010

1.2K Following 507 Followers 684 Posts

Latest posts 5

The response from @KRACare about their regularly malfunctioning, MANDATORY, system is so telling. Just keep wasting days of your time resubmitting until it works. Goodness! Zero consideration for the excessive cost of doing business.

nation.africa/kenya/business…

nation.africa Frustration as KRA's eCitizen service suffers outage for days KRA customer service confirmed that the platform was experiencing downtime.

Julie Zollmann @j_zedd Aug 30

I’m annoyed that the JKIA strike may mean I don’t get home tonight. But I am disgusted that ordinary people, some in our study, are dying from the ongoing healthcare worker strike. Only one is being treated like an emergency.

Julie Zollmann @j_zedd Aug 13

“Stakeholder engagement” is not a substitute for data and accountability.

Julie Zollmann @j_zedd Aug 10

@ntsa_kenya Can you please explain to us why we must redo biometrics when renewing DLs???? And when we arrive, you waste our time, treat us like crap, and expect unending patience with your systems being down…again!

Julie Zollmann @j_zedd Aug 5

@CCNairobi I got an SMS fining me for parking without paying in CBD today. The vehicle never even went to CBD. I have called the parking office a dozen times and no one answers. Please help!