Uber UK

@vibeizhigh Hi Anna, we understand that having these types of issues with your trip. We apologize for the inconvenience and will do our best to help you.

To continue investigating this matter, could you please verify the following information?

Name of the account holder as it appears on your account.
Phone number associated with the account.
More details about this situation.
Trip/Charges details (Date & Time).

Thank you, we look forward to your response.

@Ayusheep13 Hi Ayushi,

We can look into this for you. Can you send us a DM with your mobile number, email address and the payment method on the account please?

We'll look out for your reply.

@stepjkl Thank you for reaching out to our support team. To ensure we can address your specific issue most effectively and securely, please reach out to us via Direct Message (DM) and include the email address associated with your Uber account, your contact number, and your full name. Our dedicated team will be able to assist you there.

@KerryScientific We're disappointed to hear that.

Please DM us your email and mobile, so we can assist you.

@robmoore2011 Hi, we are happy to help.

Please send us a note here: ubr.to/1PgN597 - our Lost Property team will be happy to assist.
There's no need to sign in, so you shouldn't have any problems filling out the form.