Pinned post
I ESTHER MILLIEN
INVITE THE PUBLIC TO
COMMENT,
LIKE AND SHARE
See attached of my update credit score at @EquifaxCanadaFr and @TransUnion
@09Esther @AmexCanada @americanExpress
#TEAMSTALION
@LoveCelticWoman @italianostyle1
@tripletsfan19 @GRAHAMGREE3o @doc_mazz @DianeElQueen @bluea125 @Luisa1Queen @LuisaLaRosa @LauraM24960 @BlogPublic
Is this how @AmericanExpress treats all its Platinum cardholders in the world?
1. ENGLISH
Unacceptable practice on my Amex Platinum Canada card.
On July 9, 2026, while the next statement had not yet been issued (scheduled for July 19, payable on August 9), @AmericanExpress debited my current non-due balance.
Displayed my account in red, blocked my card, and indicated that I had exceeded my limit, which is now reduced to $5,100, even though I had just paid the full amount of the June 19, 2026 statement of $10,914.10.
This is not the first time my card has been blocked without a valid reason.
These actions create artificial turbulence and risk harming my credit file.
I REQUEST:
Immediate unblocking of my card
Restoration of my unlimited Platinum card.
Correction of my file.
I have already submitted my documents (proof of payment, bank statements, income notices) through the official channels of @AmericanExpress.
I'm still waiting a prompt resolution that complies with the terms of use of the Amex Platinum card.
Creating an artificial state of delinquency by displaying the account in red and demanding immediate payment for a statement that had not yet been issued without reason, Amex generated a technical delinquency situation while my account was up to date.
Blocking the card and unilaterally reducing the limit
My card was blocked without a clear reason linked to actual non-payment, and the limit was lowered to $5,100 immediately even after a payment of more than $10,914.10?
This appears to be a disproportionate measure.
It is a premature and abusive collection practice, arbitrary and punitive account management.
Artificial creation of credit turbulence (risk of negative reporting to the credit bureau even though I have no late payment)
Apparent failure to respect the normal billing cycle provided for in the terms of the Platinum card
Disproportionate measures against a customer who systematically pays in full.
In summary, this can be described as excessively aggressive and non-transparent risk management behaviour that penalizes and risks unfairly harming my credit file.
You have applied measures normally reserved for delinquent customers (those who do not respect payment deadlines) to a person who systematically pay her account in full and even pay more than the statement balance.
You are artificially creating a problem situation where there was none.
This is poorly targeted risk management.
Please act accordingly.
Esther Millien.
INVITE THE PUBLIC TO
COMMENT,
LIKE AND SHARE
See attached of my update credit score at @EquifaxCanadaFr and @TransUnion
@09Esther @AmexCanada @americanExpress
#TEAMSTALION
@LoveCelticWoman @italianostyle1
@tripletsfan19 @GRAHAMGREE3o @doc_mazz @DianeElQueen @bluea125 @Luisa1Queen @LuisaLaRosa @LauraM24960 @BlogPublic
Is this how @AmericanExpress treats all its Platinum cardholders in the world?
1. ENGLISH
Unacceptable practice on my Amex Platinum Canada card.
On July 9, 2026, while the next statement had not yet been issued (scheduled for July 19, payable on August 9), @AmericanExpress debited my current non-due balance.
Displayed my account in red, blocked my card, and indicated that I had exceeded my limit, which is now reduced to $5,100, even though I had just paid the full amount of the June 19, 2026 statement of $10,914.10.
This is not the first time my card has been blocked without a valid reason.
These actions create artificial turbulence and risk harming my credit file.
I REQUEST:
Immediate unblocking of my card
Restoration of my unlimited Platinum card.
Correction of my file.
I have already submitted my documents (proof of payment, bank statements, income notices) through the official channels of @AmericanExpress.
I'm still waiting a prompt resolution that complies with the terms of use of the Amex Platinum card.
Creating an artificial state of delinquency by displaying the account in red and demanding immediate payment for a statement that had not yet been issued without reason, Amex generated a technical delinquency situation while my account was up to date.
Blocking the card and unilaterally reducing the limit
My card was blocked without a clear reason linked to actual non-payment, and the limit was lowered to $5,100 immediately even after a payment of more than $10,914.10?
This appears to be a disproportionate measure.
It is a premature and abusive collection practice, arbitrary and punitive account management.
Artificial creation of credit turbulence (risk of negative reporting to the credit bureau even though I have no late payment)
Apparent failure to respect the normal billing cycle provided for in the terms of the Platinum card
Disproportionate measures against a customer who systematically pays in full.
In summary, this can be described as excessively aggressive and non-transparent risk management behaviour that penalizes and risks unfairly harming my credit file.
You have applied measures normally reserved for delinquent customers (those who do not respect payment deadlines) to a person who systematically pay her account in full and even pay more than the statement balance.
You are artificially creating a problem situation where there was none.
This is poorly targeted risk management.
Please act accordingly.
Esther Millien.
