60 Decibels

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@60_decibels

We make it easy to #listenbetter to the people who matter most. We turn customer voice into high-value insights that help you maximise social impact.

Global 60decibels.com Joined November 2018

579 Following 1.9K Followers 1.5K Posts

Latest posts 5

60 Decibels @60_decibels Nov 18, 2024

WEBINAR: Join us on Thursday to learn from four of the financial service providers who ranked highest overall in the 2024 #Microfinance Index!

They'll be sharing an inside look at factors that have led to their top performance.

Register here: 60decibels.zoom.us/webinar/regist…

60 Decibels @60_decibels Nov 7, 2024

BIG NEWS: The 2024 Microfinance Index is out now!

Explore key insights, such as how group loans are closing the gender gap and women are more likely to use loans to invest in businesses, enhancing financial resilience: 60decibels.com/insights/mfi-i…

#FinancialInclusion #microfinance

60 Decibels @60_decibels Nov 4, 2024

🔥 By popular demand, we're hosting a live session on The Why + How of #PovertyMeasurement, with @elliottmcollins from @poverty_action, tomorrow Nov 5th.

Register your spot: 60decibels.zoom.us/webinar/regist…

60 Decibels @60_decibels Oct 11, 2024

Together with @Acumen, we've just launched a new report that investigates how specific products & services influence drivers of income for MSMEs.

It highlights insights from customer surveys of 3 innovative companies in Acumen’s portfolio.

acumen.org/reports/driver…

acumen.org Drivers of Income: A study of three social enterprises and how they impact earning This report surveys customers of three Acumen companies to understand how they are shifting drivers of income for low-income households.

60 Decibels @60_decibels Oct 8, 2024

We've partnered with @GOGLAssociation to publish two new reports as part of #GOGSFE24

Consumer Protection: 60decibels.com/insights/consu…

Consumer Financing: 60decibels.com/insights/consu…

Read on for insights on boosting transparency, reducing defaults, & increasing customer loyalty 🌞

60decibels.com Consumer Protection Report 2024 Our 60 Decibels Consumer Protection Report examines customer experiences in relation to key GOGLA Consumer Protection themes.