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@8x8

Let’s power your CX ambitions on the industry’s most integrated platform.

Campbell, CA 8x8.com Joined March 2009

5.5K Following 11K Followers 17K Posts

Latest posts 5

8x8 @8x8 1d

Irish CX runs on relationships.

8x8 was a Platinum Sponsor of the Irish CX Impact Awards 2026, and we're welcoming Irish telecoms provider in2tel to the 8x8 family. in2tel will keep operating as in2tel, with the same Irish team.

#IrishCXImpactAwards #CX

A group of five people dressed formally are standing in front of a sign that reads "The Irish CX Awards 2026." They are smiling in a elegantly decorated room with a dark curtain in the background.

A dimly lit banquet hall with attendees seated at tables. A large screen displays "Platinum Sponsor 8x8" at the front of the room.

A stack of event programs for "The Irish CX Impact Awards 2026." The cover displays logos for the event sponsors: 8x8 and CXIndex. The event details note Wednesday, 4th November 2026, at Crowne Plaza Santry, Dublin.

Two people in formal attire, both wearing tuxedos and bow ties, pose together at an indoor event. There are other people in formal wear in the background, and the setting appears to be a social gathering or celebration.

8x8 @8x8 2d

4,000 part numbers. Live fish. One 25-year veteran everyone leans on.

@EasyproPond Products built an 8x8 AI Studio bot with that team knowledge so new hires can get answers faster.

Watch Phil Higgins explain: bit.ly/48AWZyL

#8x8 #AIStudio

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8x8 @8x8 3d

AI isn't a pilot anymore. In Q2 FY27, 8x8 AI solution adoption grew 232%+ YoY and 40%+ QoQ. 8x8 Engage customers are up 163%+ and messaging API interactions are up 122%+.

Full results: bit.ly/4z0wehY

#8x8 #AI #CX

8x8 @8x8 3d

8x8 is taking its North America Partner Road Show to Portland, Seattle, Minneapolis, and Indianapolis, with more cities coming. Hear the vision, see the AI roadmap, and meet the team. Register: 8x8ontheroad.splashthat.com #8x8

8x8 @8x8 4d

A customer calls in. The call sits in a queue, but nobody on the mobile service team has a way to see it, so nobody knows someone’s waiting. Ten minutes later, the customer gives up.

8x8 Engage gives mobile service teams real queue visibility: who’s waiting, how long, and whose turn is next. One customer took parts abandonment from 19% down to under 3%, and grew parts revenue 8% above plan.

Read the story: bit.ly/47PqZHz

A person is sitting in a car, looking out the window while holding a smartphone. The text reads: "8x8. Without 8x8 Engage... A customer is on hold. Your service team can't see them. Ten minutes later, they're gone.

Two people working at a desk with computers, one looking at the screen. The office has large windows and plants. Text reads, "With 8x8 Engage. Your entire team can see who's waiting, how long, and whose turn is next. Read the story.