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Adam Smith

@AdamBSmith

CEO @wrangle_io - ticketing and workflows in Slack. Formerly @ainsights (acquired by Vista), Square 1 Bank (acquired by Pac West), @cednc, & @KauffmanFDN.
脺T: 35.991561,-78.901188 linkedin.com/in/adambsmith Joined February 2008
547 Following 1.3K Followers 9.1K Posts

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Adam Smith @AdamBSmith
Thanks to our amazing partners at @SlackHQ for featuring @wrangle_io today!
Slack @SlackHQ Sep 5, 2025
What if you never had to leave Slack to resolve your most pressing tickets?

By staying where conversations and collaboration already happen, Adam Smith and the team at @wrangle_io help customers like VividSeats, MrBeast, and StubHub resolve tickets faster, boost customer satisfaction, and gain real-time visibility into operations.

Learn more about Wrangle on the Slack Marketplace 馃憠 sforce.co/3JOSebS
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Adam Smith @AdamBSmith
Hey @ATT you are impossible for a customer to reach even after you dug a 3 foot trench in my yard with an excavator, damaged my trees, cut my sprinkler lines, and potentially hit our gas and water lines. Your tech is using expletives at me. Unbelievable.
Adam Smith @AdamBSmith
AI has finally jumped the shark.

All while wearing allbirds.
Shay Boloor Verified account @StockSavvyShay Apr 15
$BIRD is selling its brand and footwear assets renaming itself NewBird AI and using a new $50M convertible facility to pivot into AI compute infrastructure by buying GPUs.

Going from selling wool sneakers to chasing AI compute might be one of the wildest pivots this cycle.
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Adam Smith @AdamBSmith
Yep
Chris Bakke Verified account @ChrisJBakke Apr 10
Running a company:

2020: can you survive a pandemic?

2021: still here? we鈥檙e going to give all of your competitors $100m series A rounds.

2022: wow, you made it? okay, all engineers cost $600,000/year now.

2023: nice job! okay, SVB failed and we鈥檙e going to take away your bank account.

2024: a survivor I see. but can you pivot from ai to crypto to defense tech back to ai-enabled defense tech in a 12 month period to stay relevant?

2025: unfortunately all of your competitors have raised $2b series B rounds. oh and only 500 engineers are relevant and they cost $100m/yr each.

2026: well, well, well. you鈥檙e still in business? let鈥檚 deploy the thunderclap of godlike LLMs from the heavens so all of your customers can rebuild your app in 2 hours. can you survive?
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