Affinity Water 🦆

We've announced a Temporary Use Ban (hosepipe ban).

Find out all details, including the full list of restrictions, exemptions and FAQs: affinitywater.co.uk/hosepipeban

Sometimes life doesn't go to plan. If illness or other exceptional circumstances have affected your ability to pay your water bill, we may be able to help.

Explore our support options: affinitywater.co.uk/billing/debtsu…

Worried about water bill debt? Let's talk.

Our team can help you find the right solution and move forward with confidence.

Find out more: affinitywater.co.uk/billing/debtsu…

Did you know our Priority Services Register is free to join?

It helps us provide extra support to customers who may need it because of their health, age, disability or personal circumstances.

Find out more: affinitywater.co.uk/priority-servi…

Worried about keeping up with your water bill? We're here to help.

A payment plan could help you spread the cost into more manageable instalments.

Find out about your options: affinitywater.co.uk/paymentplan