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Atera

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@AteraCloud

Redefining enterprise IT by shifting from manual, ticket-driven workflows to an autonomous model powered by AI agents.
US, Israel, Europe, Australia atera.com Joined December 2011
1.2K Following 1.7K Followers 3K Posts

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Atera Verified account @AteraCloud
How do you know an AI ROI number is real and not just marketing? You have someone else calculate it.

So we asked Forrester Consulting to.

Independently studied and modeled across a 2,500-employee composite org. The result: 321% ROI, $7.3M in benefits, payback in under 6 months.

Almost half that value came from outside the service desk.

Read the full study: atera.com/reports/forres…
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Atera Verified account @AteraCloud
IT help desk interactions are awkward for everyone.

Robin by Atera resolves the routine incidents autonomously, so your technicians can take on the harder ones.

Atera's GM US & VP Enterprise Team Yoav Susz showed it live on @CIO’s DEMO with @KeithShawTekGuy: youtube.com/watch?v=1yCV74…
www.youtube.com Can This AI Fix Your IT Problems Before the Help Desk Does? What if an AI technician could diagnose your slow computer, fix you...
Atera Verified account @AteraCloud
Falling ticket volume can look like progress.

But it can also mean employees just stopped reporting problems and started working around them (yikes).

Atera's CPO Tal Dagan in @ForbesTechCncl explains why “activity is not evidence” when you’re measuring AI ROI
forbes.com/councils/forbe…
www.forbes.com Council Post: Why Workplace Friction Is A Real ROI Test For AI AI is making individuals faster. It’s not making organizations faster.
Atera Verified account @AteraCloud
“It’s seamless.”

“Set it and forget it.”

“Trust our AI.”

Great pitch. But what does the agent do when something breaks in your IT environment?

Oct 28, 12 PM ET: VP Product Marketing Muna Assi and VP IT Gai Hanochi separate AI hype from real Autonomous IT that actually gets to resolution and closes the loop.

Save your spot and tune in: atera.com/webinars/auton…