BCC Customer Service

Good Morning all, we hope you had a good weekend? Would you like to find out more about the customer service standards you should receive when engaging with the council? Find out more by signing up here: bit.ly/BCCKeepInTouch or visit birmingham.gov.uk/our-customer-s…

Who should be the voice of Birmingham? We need your help selecting the voice we’ll use for Birmingham City Council’s new voice automation service. Follow this link to hear the options, then let us know what you think!

Are you applying for or renewing your chaperone licence? Our #CustomerService Programme team want you to take part in research & test our new online form. As a thank you, we'll process your chaperone licence for free. Email for info: CustomerServiceProgramme@Birmingham.gov.uk

@ReissOmariHi GordeThank you for making us aware of this. Please contact Highways on 0121 303 6644 or alternatively please DM me your full name, address and contact telephone number/email address, I will pass this onto our Highways team for investigation. RegardsNabila

@HodgeHillResid1HiThank you for contacting us about this fly tipping in Hodge Hill Common. I have reported for the waste to be removed within 2 working days.Kind regardsNabila