Bank of Scotland

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@BankofScotland

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bankofscotland.co.uk Joined September 2010

3.7K Following 22K Followers 72K Posts

Latest posts 5

Bank of Scotland @BankofScotland Oct 24

@ade_roe I’m sorry about this, Adrian. I understand your concerns. If you’d like us to formally review your experience, you can raise a complaint here: spr.ly/6011BHdFmH ^Saurabh

www.mbna.co.uk complaints procedure If you have a complaint about MBNA, please raise your concerns to help us improve our service and products.

Bank of Scotland @BankofScotland Oct 24

@ade_roe Thanks for clarifying, Adrian. I understand your five most recent transactions are showing, but nothing appears when you select ‘View more transactions’. I’m sorry about the inconvenience. Have you checked that you’re using the latest version of the app? ^Saurabh

Bank of Scotland @BankofScotland Oct 15

@fab_seventies Hi James, How may I help you? ^Saurabh

Bank of Scotland @BankofScotland Oct 6

@GDXTrader
Thank you for sharing the screenshot. We're sorry for the frustration this has caused. The error message recommends calling the number shown for further assistance. Have you already contacted the team using that number? ^Anisa

Bank of Scotland @BankofScotland Sep 19

@ellielu01 You’re welcome Ellie!

I’m glad my colleague was able to guide you well. I'm glad you've now been able to get through and are waiting for an agent.

If you need any more help or have other questions, feel free to reach out anytime. ^Trevor