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Thanks for taking the time to write us. A power outage during a highly anticipated event is disheartening. Please know that we have received your private message and will continue to communicate with you there.
Bose Recalls Lithium-Ion Battery Packs for S1 Pro and S1 Pro+ Bluetooth Speaker Systems Due to Risk of Injury from Fire and Overheating Hazards | CPSC.gov
@byritagamarra Thank you for reaching out. We would be asking the same questions you’re asking. We understand your frustration waiting for TV and installation, being told installation would occur within about a week, and then finding yourself nearly two weeks later without a completed installation or a firm date. We'd like to see if we can assist in any way can you send us a private message.