Voice Response Systems in Customer Service is an Oxymoron. Customers should be paid to use these systems…
Bob Ackerman
@BobAckerman
Cyber Security Venture Capitalist & Former Entrepreneur. DataTribe - AllegisCyber-Global Cyber Innovation Summit. Member of Forbes Finance Council.
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A brilliant analysis of the devolution underway in venture capital… If the herd was right… But the herd is not really about being right, its about aggregating as much capital as possible and writing big checks “to the future”. And when it doesn’t work out…
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Says everything you need to know about Gavin Newsom and his ilk- pure evil.. foxnews.com/us/michael-rui…
Customer service is largely dead in America. Offshoring may have saved $$ but it has not improved the quality of service. Will AI help? It cant get much worse…
Just going to say it… The NFL is a criminal enterprise…