CCW - The voice for water consumers

@CCWvoice

Whether it's help with your bill, resolving complaints, or ensuring fair treatment from your water provider, we've got your back!

England and Wales ccw.org.uk Joined February 2010

1.7K Following 7.9K Followers 26K Posts

Latest posts 5

CCW - The voice for water consumers @CCWvoice 5d

We asked our Water Voice communities for their views as parts of England moved into severe drought.
💧 Most were concerned by the news, but many were unsurprised by it
💧 Water companies were seen as most responsible for protecting supplies

A quote graphic from a Water Voice community member expressing concern about ongoing drought conditions.

CCW - The voice for water consumers @CCWvoice Oct 30

Catch up on the conversations from last week’s Water Voice Accountability Sessions – the transcripts and summary reports are now live. 💧🗣️
orlo.uk/ITaQA

A promotional graphic for CCW's 'Water Voice Playback' featuring a water droplet icon on a blue background over a river.

CCW - The voice for water consumers @CCWvoice Oct 29

Our Water Voice Barometer & Spotlight report for September is now available. 💧🗣️
The top concerns for community members for the autumn Accountability Sessions included value for money, executive pay, drought preparedness, pollution, leakage and investment.

A quote from a Southern Water community member expressing concern about rising bills and slow infrastructure improvements.

CCW - The voice for water consumers @CCWvoice Oct 29

Today's water industry performance insights report from the regulators shows many water companies are missing the mark when it comes to delivering for their customers. Read our full statement orlo.uk/Rjzs0

A quote from Mike Keil, CCW Chief Exec, about water companies failing to meet service commitments.

CCW - The voice for water consumers @CCWvoice Oct 20

In this Waterfall Rapids episode, we discuss Water Night, an initiative that encourages people to pause, reflect and consider the importance of water in their everyday lives.
Water Night takes place this Thursday from 5–10pm. Will you be taking part? 💧🎧

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