We’ve identified and fixed the issue causing trouble for our customers earlier this evening. Things should now be back to normal. We’re sorry for any trouble this may have caused you.
@JLGawne Hi, please ask Jorja to call us on 0800 376 3333 and a member of our team will be able to send statements via email or alternatively, Jorja will still be able to view statements in the app if they log in. Thank you. - Sophie
@Dooleyz1Jo Hi @Dooleyz1Jo! We're aware of the issues some of our customers are experiencing and are working hard to have this resolved. If you need to make an urgent query you can give us a call on 0800 376 3333 for assistance. Thank you for your patience. - Paula
We were experiencing issues with our payment system and I apologise for any inconvenience this caused you. If you are still experiencing issues, please give us a call on 0800 376 3333.