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My aunt runs a small bakery stall at the weekend market, and last month she took a big order for a retirement party: forty custom cupcakes, $160, agreed by message and confirmed twice. The customer, a woman who'd been friendly the whole time, said she'd pay on pickup.
My aunt stayed up until midnight piping tiny gold stars onto every one. She packed them into three neat boxes and had them ready by nine the next morning.
When the woman arrived, she lifted the lids, looked over every cupcake, and nodded. Then she said, "These are lovely. But I've got a tight budget this week, so I'll give you $110."
My aunt blinked. "We agreed on $160."
The woman gave a little laugh. "Well, you've already made them. What else are you going to do with forty cupcakes? You can't exactly sell them to anyone else."
My aunt felt her face go warm. She understood exactly what was happening. This wasn't a request for a discount. It was a bet that the work was already sunk and she'd fold.
She didn't raise her voice. She smiled, closed the first box, and said...
My aunt stayed up until midnight piping tiny gold stars onto every one. She packed them into three neat boxes and had them ready by nine the next morning.
When the woman arrived, she lifted the lids, looked over every cupcake, and nodded. Then she said, "These are lovely. But I've got a tight budget this week, so I'll give you $110."
My aunt blinked. "We agreed on $160."
The woman gave a little laugh. "Well, you've already made them. What else are you going to do with forty cupcakes? You can't exactly sell them to anyone else."
My aunt felt her face go warm. She understood exactly what was happening. This wasn't a request for a discount. It was a bet that the work was already sunk and she'd fold.
She didn't raise her voice. She smiled, closed the first box, and said...