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Chime Helps

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@ChimeHelps

Official support handle of @Chime. Chat with us here, in-app, or by calling, 1 (844) 244-6363. Available 24/7.

Reminder: Never share personal info publicly
chime.com/status Joined August 2022
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Chime Helps Verified account @ChimeHelps
Buying or selling on Facebook Marketplace this holiday season?

Here are two scams our Risk team is seeing right now:
1️⃣ “Your payment is on hold.” A buyer says you need to pay to upgrade to a business account before you can get paid, then sends you to a fake “support” number that asks you to share your screen.
👉 You should never have to pay to get paid!

2️⃣ “This is Officer ___, there’s a warrant for your arrest.” A caller pretending to be law enforcement says you or a loved one will go to jail unless you pay right away by P2P transfer, payment link, or cash deposit.

👉 Hang up, and call the agency back on its official number!

Protect yourself:
✅ Only use Pay Anyone with people you know
✅ Never share your screen or personal information with someone who contacted you
✅ Not sure? Hang up and contact Chime in the app or at (844) 244-6363

We’ll always take the chance to share this chime.com/blog/how-to-av… 💚
www.chime.com How to Avoid Scams That Target Chime Members At Chime, keeping you safe from scammers is top of mind. Here's how to spot and avoid the most common Chime scams.
Chime Helps Verified account @ChimeHelps
SSA/SSI/VA—January calendar

Chime Members can receive Social Security and VA benefit payments up to two days early* with direct deposit!

If you have notifications turned on, you will receive a notification when your payment arrives.

If you don’t see your deposit on the expected date based on the schedule, that means we haven’t received it, and our Member
Services team won’t have any further information about when it will become available. We recommend allowing three additional business days before contacting the Social Security Administration.

*Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.
Chime Helps Verified account @ChimeHelps
SSA/SSI/VA—December calendar

Chime Members can receive Social Security and VA benefit payments up to two days early* with direct deposit!

If you have notifications turned on, you will receive a notification when your payment arrives. If you don’t see your deposit on the expected date based on the schedule, that means we haven’t received it, and our Member Services team won’t have any further information about when it will become available.

We recommend allowing three additional business days before contacting the Social Security Administration. *Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.
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Chime Helps Verified account @ChimeHelps
SSA/SSI/VA—November calendar

Chime Members can receive Social Security and VA benefit payments up to two days early* with direct deposit!

If you have notifications turned on, you will receive a notification when your payment arrives.

If you don’t see your deposit on the expected date based on the schedule, that means we haven’t received it, and our Member
Services team won’t have any further information about when it will become available. We recommend allowing three additional business days before contacting the Social Security Administration.

*Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.