Commure

30% of patient calls to health systems go unanswered. Our COO @dpcbod breaks down why the phone is where patient access breaks first, and what changes when an AI agent answers every one.

New in @Forbes: na2.hubs.ly/H078h_T0

A single home health or hospice referral can run 60 to 80 pages across fax, payer portals and email. How fast an intake team responds decides whether a patient starts care at home or waits in a hospital bed.

That's why we co-developed Commure Orchestrator with @compassus, one of the nation's leading providers of integrated home-based services. Orchestrator now pulls every referral into one place, triages it in real time and matches each patient to available clinicians by geography and discipline.

What that looks like at Compassus:
→ 64% faster referral decisions
→ 22% fewer missed referrals where Orchestrator has run longest
→ 6% more admissions
→ Referral processing down from about an hour to under 10 minutes

Learn More: na2.hubs.ly/H08lrQY0

@WKHeath, the largest healthcare provider in northwest Louisiana, ran a head-to-head pilot of Commure Ambient AI against another vendor across eight specialties on @MEDITECH Expanse.

The results from clinicians: 88% reported less time in the chart, 95% would recommend Commure to a peer, and over 80% preferred it over the competition.

That pilot is now an enterprise rollout across Willis Knighton's ambulatory clinics, with the ED next.

Read the story: commure.com/customer-story…

We're at MEDITECH LIVE starting tomorrow. Come find us if you're evaluating ambient AI on Expanse.

#MEDITECHLIVE #AmbientAI #MEDITECHExpanse

One week left to vote. Commure Orchestrator is a finalist for @HHCareNews Product of the Year. It automates referral intake, from fax and portal to EHR, so intake teams can decide faster.
Vote here: poyawards.homehealthcarenews.com
Learn more about Orchestrator: commure.com/orchestrator-r…

We joined the HealthLeaders CMO Exchange this week for a roundtable with CMOs and physician executives on patient access, physician efficiency, and AI investment.

The sharpest thread: physician burnout and retention topped the list of concerns, and most in the room see technology as the lever that moves it.