County Broadband

3) Access to our online customer service portal will also be temporarily unavailable while these works are carried out.
We apologise for any inconvenience this may cause and thank you for your patience and understanding.

2) The work is being carried out overnight to minimise disruption, as follows:
Work will commence at 23:00, Thursday 11th January 2024
Work is due to be completed by 05:00, Friday 12th January
We anticipate your service will be temporarily interrupted during this timeframe.

1) We will be carrying out essential maintenance overnight on the County Broadband core network to repair damage caused by a power-related issue that affected some customers this morning.

Status Update 11 Jan 2024 10:45
We are aware of a network issue affecting telephone and client services. Please bear with us while we resolve the issue.

2) We will continue to provide updates throughout the day via email and SMS text messaging to customers impacted. Thank you for your patience and understanding.