LIVE WEBINAR – Beyond Fraud Detection: Why Dispute Management needs an overhaul
Join us for this Finextra webinar, hosted in association with @pega , to explore why post-incident fraud management is a growing operational challenge for financial institutions, and what changes are needed in the realm of dispute management and chargebacks.
💡 In this session, we'll explore:
• Looking beyond detection, why has modern dispute management become such a challenge for financial institutions?
• How does the rise of friendly fraud exacerbate the challenge for financial institutions? How does dispute management need to adapt?
• AI functions both as a weapon and a shield. As AI-enabled fraud proliferates, how are financial institutions leveraging it for their own defences and claims management? Which AI models are most effective in which areas of disputes?
• Are financial institutions ready for the next era of AI-enabled fraud as agentic commerce looms on the horizon? How can they reorientate their fraud management strategies for speed, consistency, compliance, and trust?
📅 Wednesday, 18th November 2026
🕒 15:00 GMT | 16:00 CET | 10:00 EST (1 hour)
➡️ Register Now: bit.ly/3UgpSgb
Join us for this Finextra webinar, hosted in association with @pega , to explore why post-incident fraud management is a growing operational challenge for financial institutions, and what changes are needed in the realm of dispute management and chargebacks.
💡 In this session, we'll explore:
• Looking beyond detection, why has modern dispute management become such a challenge for financial institutions?
• How does the rise of friendly fraud exacerbate the challenge for financial institutions? How does dispute management need to adapt?
• AI functions both as a weapon and a shield. As AI-enabled fraud proliferates, how are financial institutions leveraging it for their own defences and claims management? Which AI models are most effective in which areas of disputes?
• Are financial institutions ready for the next era of AI-enabled fraud as agentic commerce looms on the horizon? How can they reorientate their fraud management strategies for speed, consistency, compliance, and trust?
📅 Wednesday, 18th November 2026
🕒 15:00 GMT | 16:00 CET | 10:00 EST (1 hour)
➡️ Register Now: bit.ly/3UgpSgb