GameStop Help

❗❕ Gamers ❗❕ Below you'll see an FAQ thread for some common issues you may be facing. Fear not, if these aren't enough to strike down your foes, send us a message with the information below and we'd be happy to help!

❓ Name:
📞Phone:
🔢Order #:
📥 Email:

We’ve been alerted to phishing emails impersonating our brand and requesting customer information.

Official messages only come from gamestop.com addresses—never reply to anything else!

We expect Switch 2 online pre-orders to be caught up within the hour. If you didn't get a confirmation email, it should be arriving shortly. Thanks for hanging in there—we're almost back on track.

We’re seeing overwhelming demand for Switch 2, which is causing some site issues. In-store pre-orders are open and running smoothly.

Our team is actively working to fix it. Hang in there—we’ll keep you posted.

Want the official news for all things GameStop on Twitter? Look no further, we got you covered!

@GameStop
@GameStopNFT
@GameStopHelp