Giga

Everyone is trying to build a support agent.

Now you can build one in your CLI that resolves 90% of your support tickets.

Today we're launching the Giga CLI.

pip install giga-sdk

Build, test, deploy, and roll back your AI agents like production software.

This is the workflow our customers use to operate AI agents resolving 100,000+ support tickets every day.
→ CI-gated deployments
→ GitHub-powered knowledge base syncs
→ Bulk conversation analysis
→ Integrating Coding Agents directly into Giga

Available now on PyPI.

When a customer request goes wrong, your team should be able to see exactly where it stopped.

Event Telemetry is now in the Giga CLI. Pull the events for any request and trace what the agent did, step by step.

Today we’re launching scheduled callbacks for Giga voice agents.

Your agent reaches someone who is walking into a meeting. They say, “Call me at three.”

Giga schedules the callback and resumes the conversation when it works best for your customer.

Introducing Scout in Slack.

Every dashboard eventually leads to a Slack thread.

Whether its containment dropping, CSAT falling, or escalations spiking, there's always a thread where your team asks:

"Can someone look into this?"

That's the moment the real work starts.

Scout for Slack investigates the metric:
➡️Reads the conversations
➡️Finds the pattern
➡️Identifies the workflow
➡️Recommends the fix
➡️Validates it before deployment

Dashboards tell you what changed.

Scout tells you why.

Find out more in the comments⬇️

Scout can help you set your goals with plain natural language, so even greg can use Giga