Greg Ortbach
@GregOrtbach
Musician and CX Catalyst in #LdnOnt 馃嚚馃嚘 Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I鈥檓 passionate about CX, tech, marketing, & business.
3.6K Following 6.2K Followers 51K Posts
Latest posts 5
Q8 | #custserv
Is it better to get the troll quickly offline and make a deal, even if it costs your biz extra money?
Is it better to get the troll quickly offline and make a deal, even if it costs your biz extra money?
Q6 | #custserv
Do your customers see trolls for what they are, or do you feel you could lose business?
Do your customers see trolls for what they are, or do you feel you could lose business?
