Car Dealership Guy

Why Out-of-State Car Deals Turn Into Train Wrecks 90 Days Later (And How to Avoid Them)

Stream the full episode now of Industry Spotlight, hosted by @samdarc:

1:20 Out-Of-State Ran On A Giant Book.
4:00 Local People In That State Win.
4:45 Bad Registrations Can Shut You Down.
5:15 Every Store Guessed On Its Own.
6:30 Customers Vanish After The Sale.
8:15 Short Fees Get Eaten Later.
9:00 DMV Rules Change Monthly.
10:35 Old Provider Was Less Robust.
12:55 Platform Creates Accountability.
16:15 Titles Need A Pizza Tracker.
18:20 Communication Lives In Email.
22:35 Out-Of-State Treated Like In-State.
27:15 Finance Managers Aren't That Busy.

Drive past 100 cars and I swear 99 drivers are staring down at their phones.

Young, old, doesn’t matter.

Every single person.

What a wild world we live in.

NEWS | Dealer panel points out the increasing role of AI in used vehicle acquisition:

Bob Ruth Ford sells eight used cars for every new one, so president and owner Rob Ruth built his own buy center instead of relying on auctions.

With the buy center, the store moved from 200 sales per month to the mid-400s, and it bought 55 cars out of the service lane last month.

But a store can only touch so many customers. AutoAcquire AI COO Frank Knox said manpower limits outreach, with many dealers connecting with only 30% to 40% of their service drive customers.

Ruth said AutoAcquire’s AI agent now does the heavy lifting, making more than 21,000 calls and 24,000 texts, and his people pick up where there’s an opportunity.

Bottom line: “It’s not a passive behavior when it comes to acquiring a car,” Knox said. “It has to be proactive.”

Read today's top automotive stories, presented by @autohaulerx : carguymedia.com/3UP6pUf

(Source: Daily Dealer Live)

Osmer on Dealership Succession, Hansen on Service-Lane Acquisition | Daily Dealer Live x.com/i/broadcasts/2…

Going to NADA 2027? We're bringing dealers together beyond the convention floor!

This February in Orlando, Car Dealership Guy is hosting a series of private experiences designed exclusively for dealership owners, dealer principals, and automotive retail leaders.

Smaller groups. Great food & drink. Meaningful conversations. Opportunities to connect with some of the industry's most accomplished operators.

These aren't your typical NADA networking events.

Attendance is limited, and access is by invitation or approved request.

Explore our private dealer experiences and request your spot:
cdg.company/experiences#ev…