Hootsuite Helpers

@Hootsuite_Help

Need help using @Hootsuite? Tweet us here or check out hootsuite.com/help for how-to's and answers. We're online and ready to help Monday to Friday, 9am - 5pm.

Vancouver, BC hootsuite.com/help Joined July 2009

14K Following 67K Followers 433K Posts

Latest posts 5

Hootsuite Helpers @Hootsuite_Help Jul 6

Here's what sets Hootsuite Social OS apart: an intelligence layer connecting data, insights, and action - all as easy as chat.
See how social media management *should* be in the AI era: ow.ly/rPUL50Zk3iI

Hootsuite Helpers @Hootsuite_Help Feb 17

[status] Identified: Hey there. We are experiencing issues with publishing/scheduling to X profiles, Facebook pages and Instagram business profiles from Hootsuite. You may experience content fail to publish when attempting to send pos… stspg.io/0yvqcbxrcs6r?u…

status.hootsuite.com Publishing issues (X profiles, Facebook pages, Instagram business profiles) Hey there. We are experiencing issues with publishing/scheduling to X profiles, Facebook pages and Instagram business profiles from Hootsuite. You may experience content fail to publish when attemp...

Hootsuite Helpers @Hootsuite_Help Feb 11

[status] Investigating: We are currently investigating an issue affecting video posts that require optimization for social networks (transcoding). This means that scheduled messages containing video attachments which does not meet the… stspg.io/628hcxyvqndz?u…

status.hootsuite.com The Transcoding Service is failing to process video files. We are currently investigating an issue affecting video posts that require optimization for social networks (transcoding). This means that scheduled messages containing video attachments which does...

Hootsuite Helpers @Hootsuite_Help Jan 26

[status] Scheduled (Jan 27, 2026, 18:00 PST): Heads up: we’re taking some time to improve the Hootsuite experience for you. Our development team will be performing some routine maintenance on our App Directory service.

During mainten… stspg.io/jxg89wzfytzk?u…

status.hootsuite.com App Directory and Billing Platform Maintenance Heads up: we’re taking some time to improve the Hootsuite experience for you. Our development team will be performing some routine maintenance on our App Directory service. During maintenance, you...

Hootsuite Helpers @Hootsuite_Help Jan 25

[status] Identified: TikTok is currently experiencing a service disruption impacting several features in Hootsuite. You may encounter issues with TikTok profile connections/reconnections, content publishing, analytics collection, and … stspg.io/k49hq018fm5t?u…

status.hootsuite.com TikTok service disruption in Hootsuite TikTok is currently experiencing a service disruption impacting several features in Hootsuite. You may encounter issues with TikTok profile connections/reconnections, content publishing, analytics...