Housing Ombudsman

@HousingOmbuds

We do not discuss individual cases on X. The quickest way for you to bring a complaint to this service, is to contact us via phone or online webform.

England housing-ombudsman.org.uk/contact-us/ Joined November 2014

456 Following 5.5K Followers 2.7K Posts

Latest posts 5

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Housing Ombudsman @HousingOmbuds Oct 23, 2024

There are many ways to contact us or keep in touch to hear our news. You can:

Sign up to our newsletter: ow.ly/BiqC50TRskB

Contact us via email, phone or online form: ow.ly/7PU450TRskF

View advice for residents: ow.ly/6jjt50TRskE

#ukhousing

Housing Ombudsman @HousingOmbuds Oct 3, 2024

Special investigation report into GreenSquareAccord 📢

Our latest special report into GreenSquareAccord, focuses on complaint handling, repairs, policy and compensation as areas in need for improvement.

View the full report: ow.ly/6pE350TB0fe

#ukhousing

Housing Ombudsman @HousingOmbuds Oct 1, 2024

We have launched a special investigation report into Wandle Housing association following a maladministration rate of 89%. The report will explore whether complaints are indicative of wider failure within the landlord.

ow.ly/8jTw50Tw95u

#ukhousing

Housing Ombudsman @HousingOmbuds Sep 30, 2024

Leasehold and shared ownership are complex topics. To support our latest Insight report on shared ownership, we have updated our fact sheet on how the Housing Ombudsman can help leaseholders and shared owners.

ow.ly/rpOq50TsXno

#ukhousing

Housing Ombudsman @HousingOmbuds Sep 26, 2024

Our Insight report on shared ownership is out now 📢

It sets out 9 tests for how we may assess shared ownership complaints in future and what we can and cannot do for shared owners, including on issues like defects and the sales process.

tinyurl.com/47dzknku

#ukhousing