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A respected CFO kept stalling decisions and avoiding colleagues.

One question shifted it: "How important are your current leadership behaviors in helping — or preventing — you from achieving that dream?"

Turn a client's insight into action with three questions:

1. Plan: What will you do, and by when?
2. Support: What will help you follow through?
3. Progress: How will you know it's working?

"As an entrepreneur, the cost of formal coach education was beyond my reach; this scholarship removed that barrier and made rigorous training possible." - Kayla Morse Higgins, ICF Foundation scholarship recipient

Before your next session, set aside:
- Your worry about timing
- The desire to do too well
- The fear of missing something

Then listen for values, fears, and beliefs.