When is a message communicated?
When it's received?
When it's read or listened to?
When it's understood?
When you checked it's been understood?
When it's acted upon?
None of the above. It's when the outcome matches the intent of the message.
Skip stages and risk a fail.
When it's received?
When it's read or listened to?
When it's understood?
When you checked it's been understood?
When it's acted upon?
None of the above. It's when the outcome matches the intent of the message.
Skip stages and risk a fail.
