Jagex Support

@JagexSupport

For assistance, please reach out via our support site: jgx.game/Support. For game news and updates, please use @RuneScape and @OldSchoolRS

jgx.game/Support Joined January 2014

19 Following 103K Followers 258K Posts

Latest posts 5

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Jagex Support @JagexSupport Jan 6

This account no longer provides support due to the recent introduction of our Live Chat service. You can get support via our new chat assistant 'Scaper' and Live Chat with a J-Mod, which can be found on our support site here: jgx.game/Support.

Jagex Support @JagexSupport Oct 14, 2025

🚨 Planned maintenance is taking place today for both RuneScape & Old School for approximately 3 hours.

🌍 8am UTC
🇺🇸 1am PT / 4am ET
🇦🇺 7pm AET

Check out the maintenance section of our Support Centre for more information - jgx.game/News

Jagex Support @JagexSupport Oct 10, 2025

📢 PSA: On Tuesday 14th October, all game worlds will be taken offline for planned essential maintenance.

🌍 8am UTC
🇺🇸 1am PT / 4am ET
🇦🇺 7pm AET
Downtime should last approximately ~3 hours, find more info here: jgx.game/News

Jagex Support @JagexSupport Jun 3, 2025

🚨PSA: A reminder that today at 08:00 UTC, all game worlds (RS & OSRS) will be taken offline as we're moving our backend services to a different data centre. This will last approximately 5 hours and worlds are expected to be back online by 13:00 UTC. Thank you for your patience.

Jagex Support @JagexSupport May 30, 2025

📢PSA: On Tuesday 3rd June at 08:00 UTC, all game worlds for RS & OSRS will be taken offline, as we're moving our backend services to a different data centre. Downtime should last approximately 5 hours and worlds are expected to be back online by 13:00 UTC.