L.L.Bean

@Tina_198908 I'm so sorry that happened. Here's a direct link to locate our hats: bit.ly/3U0qRN0 ^sem

@_ceedot_ Returns are currently taking 4 weeks from the time the package leaves your hands to be processed. We are working on packages received on 1/27. If you would like us to check on your package, please DM your email address, full name and billing zip code. ^ms

@the_vello We;re sorry for the troubles. Our search functionality is currently down. We have a great crew working on it and hope to be up and running at full speed soon! Thanks for your patience and the report! ^md

@EricQuantum Can you please DM us the order details Eric? We can certainly find out for you. ^fd

There’s magic in the air at our annual winter celebration – from Santa and his reindeer to sparking trees, skating and more. Join us and share the wonder every single day, all season long. Learn more: bit.ly/3sFfmO5