Listen Labs

Listen Labs is joining @Salesforce. We’ve entered into a definitive agreement for the acquisition and expect the transaction to close in the coming months.

Every day, people use Listen to hear from thousands of customers at once and turn what they say into decisions their teams can act on. They've shown what customer understanding looks like when asking customers is fast and easy.

Now we get to bring that to far more companies as part of Salesforce AI Labs.

Customers - you'll keep getting the Listen you know, and the people behind it stay the same.

Thank you to every researcher who ran a study with us, pushed us with feedback, and made Listen better along the way.

We're just getting started.

NYC, you're invited.

Join us in our New York office for Listen Open Mic with Jenna Landi, Sr. Director of Global Brand Research at @Pinterest.

See how her team uses AI, ask your questions live, then stay for food and drinks.

Open to all, doors at 6 PM, space is limited.

RSVP: lnkd.in/eirwtmiR

Introducing Listen Twins.

1:1 digital twins of real people in your audience, each built from an in-depth interview and validated against the person it's modeled on.

Ask them anything and get answers from 100+ twins of your customers in seconds.

Listen Labs made @LinkedIn's 2026 Top Startups list, alongside customers like @AnthropicAI and @cognition_labs.

Thank you to our team and to everyone who relies on us to understand their users at scale.

We're hiring in NYC, SF, Austin and London: listenlabs.ai/careers

We put @ListenLabs on 1,500 screens across New York in 48 days.

Our marketing team tested every part of the billboards with buyers on Listen, from concept to every word of the copy.

One study came back 24 hours after our first billboard went up. We changed every billboard after it.

This is episode 1 of Listen on Listen, where our teams show how they use our own product.

Stay tuned for the next!