MEXC Customer Support

MEXC @MEXC · 1d

MEXC is aware of the order issued by the U.S. Financial Crimes Enforcement Network (FinCEN) on November 6, 2026, and is reviewing it closely in coordination with our legal and compliance teams.

MEXC is operating normally, and user assets remain secure.

We take the concerns raised seriously and intend to engage constructively with FinCEN, as well as other relevant regulators and competent authorities worldwide. We have also begun an independent review of our AML and sanctions controls.

We will continue to monitor the situation closely and provide further updates through our official channels.

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Vugar Usi Verified account @usithetalk · 15h

I'd like to keep everyone updated on where things stand and share the latest progress we've made over the past several hours.

1. Platform Operations Remain Stable
Over the past several hours, teams across MEXC have been actively engaging in discussions and coordinating with relevant parties to move things forward.

We know what many of you are most concerned about: Has MEXC suspended deposits and withdrawals? Are users' assets safe?

I would like to give you my assurance: deposits and withdrawals on MEXC have continued to operate smoothly. Our teams have also been actively assisting users who need help completing their transactions.

We have indeed seen an increase in withdrawal volumes, but everything has remained orderly. We sincerely appreciate the understanding and trust our users have shown MEXC at this critical moment.

2. Meaningful Progress with KYT Service Providers
At the same time, we’ve been working closely with blockchain analytics providers.

Elliptic, one of the world’s leading KYT service providers, has confirmed that MEXC Global has returned to the “Exchange” category in its systems. At this stage, the previous special risk classification has been removed, and MEXC is classified according to its business activities.

3. What we are doing
I would like to stress that we take the concerns raised in FinCEN’s order seriously. We intend to engage constructively with FinCEN and have begun an independent review of our AML and sanctions controls.

We remain focused on resolving this situation and will continue to share updates as things develop.

Thank you to everyone who has continued to stand with us. And to those who have chosen to withdraw, we respect your decision and will do our best to ensure a smooth process.

Thank you for your trust and support.

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MEXC Customer Support Verified account @MEXC_CST · Oct 29

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