饾悎饾惂饾惂饾惃饾惎饾悮饾惌饾悽饾惃饾惂: 饾悁 饾惀饾惃饾惏-饾悅饾惃饾惉饾惌 饾悘饾悋饾悅-饾悈饾惍饾惂饾悵饾悶饾悵 饾悘饾悺饾悮饾惈饾惁饾悮饾悳饾惒 饾悆饾悽饾惉饾惄饾悶饾惂饾惉饾悽饾惂饾悹 饾悓饾惃饾悵饾悽饾悷饾悽饾悳饾悮饾惌饾悽饾惃饾惂 饾惈饾悶饾悵饾惍饾悳饾悶饾悵 饾惁饾悽饾惉饾惉饾悶饾悵 饾悁饾悜饾悡 饾悮饾惄饾惄饾惃饾悽饾惂饾惌饾惁饾悶饾惂饾惌饾惉 饾悮饾惂饾悵 饾悋饾悎饾悤-饾悜饾悶饾惀饾悮饾惌饾悶饾悵 饾悞饾惌饾悽饾悹饾惁饾悮 饾悮饾惌 饾悐饾悽饾惌饾惒饾悶饾惈饾悶饾惈饾悮 饾悋饾悅 饾悎饾悤, 饾悓饾悮饾惒饾惍饾悹饾悶.
Following integration of ART dispensing into the general pharmacy at Kityerera HC IV, limited privacy at the shared dispensing window exposed clients to HIV-related stigma. At the same time, congestion and long queues discouraged timely medication collection.
These challenges contributed to increased missed ART appointments, with 150 recorded in March 2026, average waiting time at the pharmacy was about 2 hours, threatening treatment continuity and undermining the benefits of integrated service delivery.
Using Primary Health Care (PHC) funds, the facility modified the pharmacy dispensing area by installing an opaque privacy screen separating the waiting area from the dispensing window. Client flow was also reorganized to allow one client at a time to collect medicines privately, enhancing confidentiality, reducing congestion and improving dispensing efficiency without additional staffing.
Missed ART appointments declined from 150 in March to fewer than 40 in September 2026, a reduction of over 73%. Average pharmacy waiting time during busy clinic days reduced from 120 to 45 minutes (63% reduction). The modification improved client privacy, addressed stigma-related barriers to medication collection and strengthened appointment keeping and continuity of HIV care.
@Makerere
@MinofHealthUG
@SemitalaFred
@kariswi
Following integration of ART dispensing into the general pharmacy at Kityerera HC IV, limited privacy at the shared dispensing window exposed clients to HIV-related stigma. At the same time, congestion and long queues discouraged timely medication collection.
These challenges contributed to increased missed ART appointments, with 150 recorded in March 2026, average waiting time at the pharmacy was about 2 hours, threatening treatment continuity and undermining the benefits of integrated service delivery.
Using Primary Health Care (PHC) funds, the facility modified the pharmacy dispensing area by installing an opaque privacy screen separating the waiting area from the dispensing window. Client flow was also reorganized to allow one client at a time to collect medicines privately, enhancing confidentiality, reducing congestion and improving dispensing efficiency without additional staffing.
Missed ART appointments declined from 150 in March to fewer than 40 in September 2026, a reduction of over 73%. Average pharmacy waiting time during busy clinic days reduced from 120 to 45 minutes (63% reduction). The modification improved client privacy, addressed stigma-related barriers to medication collection and strengthened appointment keeping and continuity of HIV care.
@Makerere
@MinofHealthUG
@SemitalaFred
@kariswi
