Dynamics 365

One place to start with AI? What your team already knows.

In the latest episode of AI At Your Own Pace, Microsoft’s Rachel Ashby and Kos Srivastava share how service agents can help turn great customer resolutions into reusable knowledge—so your solved cases can help improve what comes next.

Watch the rest here: msft.it/6018vUMEs

Think you’re not ready for AI? What if AI could help handle what's keeping you from being ready?

In this episode of AI at Your Own Pace, Microsoft's Rachel Ashby and Kos Srivastava break down how AI agents take on the routine, long-tail work that piles up—so teams can actually get to the work that matters.

Catch the full episode here: msft.it/6017vliQX

“Always be closing”… or just trying to keep up with everything behind the scenes?

In our last CRM Confessions episode, one rep gets real about what the day-to-day of sales can look like: hours of research, endless notes, deals to track…a lot going on.

But thanks to agentic CRM in Microsoft Dynamics 365, they can get a little extra help—so they can stay focused on the work that matters most.

Learn more + catch up on the series: msft.it/6013vdJJH

CRM Confessions #2 is here—this time, it’s all about having the right data right when it’s needed, so sellers can stay in the flow of work.

Learn more + watch the full series: msft.it/6019vkz6D

"I don't even remember who I spoke to."

If that sentence hit a little too close to home, this one's for you. There's a better way to sell — Microsoft Dynamics 365 handles the busywork so you can focus on actually closing.

Make the switch: msft.it/6013vVR0X