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MaddenNFLDirect

Verified account Madden NFL 27

@MaddenNFLDirect

A home for all #Madden27 game updates from Developers, Live Ops and Community Team for @EAMaddenNFL & @EASPORTS_MUT. Please contact @EAHelp for account issues.
Orlando, FL help.ea.com Joined September 2017
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Latest posts 5

MaddenNFLDirect Verified account @MaddenNFLDirect
Server maintenance for #Madden27 is scheduled for 6:00 AM ET tomorrow, Wednesday, November 4th.

馃搶 During this time, all online modes will be brought offline.

馃搶 Team Builder will be gated at 5:30 AM ET.

Please complete all games before maintenance begins, thank you!
111 replies 10 reposts 108 likes 57K views View on X
MaddenNFLDirect Verified account @MaddenNFLDirect
Hey Ultimate Team fans,

The team has identified additional players who encountered the issue of being unable to view their upgraded player items or access their lineups.

These affected players have now been granted the 2x Spooky Starters Fantasy Packs.

Thank you for your patience.
298 replies 10 reposts 403 likes 103K views View on X
MaddenNFLDirect Verified account @MaddenNFLDirect
Update:

This morning our team implemented a fix that has fully resolved this issue. If you are continuing to experience this, please let us know.

All affected players will receive 2x Spooky Starters Fantasy Packs.

In addition, the TOTW Current Release chemistry will continue to apply to last week's player items.

This makegood has been distributed. Thank you for your patience!
MaddenNFLDirect Verified account @MaddenNFLDirect Oct 26
Update:

The immediate fix we mentioned above is now live and players should not be experiencing any trouble connecting to Ultimate Team.

As a reminder, players may continue to experience an issue with resetting upgrades until the full fix arrives.

Thank you for your patience.
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433 replies 24 reposts 264 likes 189K views View on X
MaddenNFLDirect Verified account @MaddenNFLDirect
Hey Ultimate Team fans,

We are aware of some players experiencing an issue connecting to Ultimate Team. We have identified that this is related to resetting upgrades on player items.

Our team has a temporary fix currently planned to arrive later today. We will update the thread when this fix is live.

A full fix is scheduled to arrive Wednesday, October 28th. Players may continue to experience an issue with resetting upgrades until the full fix arrives.

Thank you for your patience.