Margaret Winker

@Luthansa @United Two lost bags with irreplaceable items, no answer at Lufthansa Boston baggage handling phone number, voicemail box has been full for 4 days 🦗 🦗 🦗

@SouthwestAir I was told flight 1528 MDW to SJC was cancelled and to change flight online but that flight is still on website, only nonstop option available. What gives? (Call center is half hour hold time)

@Iberia_en trying to book a flight/bus combo on your website—no luck, + no help from helpline—what next?

Implementing reporting guidelines at journals, from #prc8 #EQUATOR pre-conference
wame.blog/2017/09/17/imp…