Arc
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Manage your drive-thru with the precision of a digital channel.
Built by execs from Square and Cash App. Backed by a16z.
Built by execs from Square and Cash App. Backed by a16z.
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Latest posts 5
Menu changes are not edge cases.
Items sell out. LTOs change. Guests ask for things that are no longer available.
Drive-thru AI has to keep up with the store in real time.
That means menu updates, out-of-stocks, guest questions, and crew feedback all matter. tryarc.com/platform
Items sell out. LTOs change. Guests ask for things that are no longer available.
Drive-thru AI has to keep up with the store in real time.
That means menu updates, out-of-stocks, guest questions, and crew feedback all matter. tryarc.com/platform
If your AI drive-thru makes the guest repeat their whole order, the system is not working.
We feel that good voice AI should confirm naturally, in context, without making the guest do the work twice.
People change their minds. Talk over each other. Add modifiers late. Ask questions. Handling that smoothly is the point. tryarc.com #drivethruai
We feel that good voice AI should confirm naturally, in context, without making the guest do the work twice.
People change their minds. Talk over each other. Add modifiers late. Ask questions. Handling that smoothly is the point. tryarc.com #drivethruai
When traffic is flat, operators have to get more out of the channels they already have.
For QSRs, that starts in the drive-thru: higher tickets, better visibility, and smoother lanes.
For QSRs, that starts in the drive-thru: higher tickets, better visibility, and smoother lanes.
Restaurant traffic growth is expected to stay flat this year.
When the pie stops growing, you win by getting more out of every order, every daypart.
The drive-thru is the highest-volume channel in most QSRs and the one with the least visibility. You can't improve what you can't see. Learn more: tryarc.comView quoted post on X
Kiosks quietly solved a problem the drive-thru still struggles with. At the kiosk, most orders include a suggestive sell. At the drive-thru, it happens far less often.
Not because operators don't want to. Because doing it consistently in the lane is hard.
Kiosks are a predictable, measurable channel. The drive-thru can be one, too.
Not because operators don't want to. Because doing it consistently in the lane is hard.
Kiosks are a predictable, measurable channel. The drive-thru can be one, too.