Metro Bank

We're carrying out some planned maintenance on Sunday 13 September from 12am to 6am, to keep our systems running smoothly for you. During this time, our Online Banking, App, and online account opening may be unavailable. You'll still be able to use your Metro Bank cards and Metro Bank cash machines as normal.

We're sorry for any inconvenience this may cause. If you're facing an emergency such as fraud or a scam, or you need to report a lost or stolen card, please call us anytime on 0345 0808 500. We won't charge you for your call, but you may be charged by your service provider.

You can get support through the Metro Bank App. Use Live Chat for help with account queries, card and PIN management, balance enquiries, payment queries and digital troubleshooting.

We’re here for longer too: Monday to Friday from 7am to 8pm, plus weekends and bank holidays from 9am to 5pm. Open the App and tap ‘Chat to us’ in the bottom right-hand corner.

We’ll be carrying out planned maintenance on Monday 13 July between 9:20pm and 9:45pm to help keep our systems up to date. During this time, our App, Commercial Online Banking, Business Online Plus, and Online Account Opening services will be unavailable. You can still use your Metro Bank card as normal. We’re sorry for any inconvenience this may cause.

If you’re facing an emergency, such as fraud or a scam, or you need to report a lost or stolen card, please call us on 0345 0808 500. We won't charge you for your call, but you may be charged by your service provider.

We’ll be carrying out planned maintenance Wednesday 8th 21.30 – 21:50 to help keep our systems up to date. During this time, our App, Commercial Online Banking, Business Online Plus, and Online Account Opening services will be unavailable. You can still use your Metro Bank card as normal. We’re sorry for any inconvenience this may cause.

If you’re facing an emergency, such as fraud or a scam, or you need to report a lost or stolen card, you can call us any time on 0345 0808 500. We won’t charge you for your call, but you may be charged by your service provider. ^JD

We’ll be carrying out planned maintenance from 11:00pm to 11:20pm today, Saturday 4 July 2026 to help keep our systems up to date. During this time, our App, Commercial Online Banking, Business Online Plus, and Online Account Opening services will be unavailable. You can still use your Metro Bank card as normal. We’re sorry for any inconvenience this may cause.

If you’re facing an emergency, such as fraud or a scam, or you need to report a lost or stolen card, you can call us any time on 0345 0808 500. We won’t charge you for your call, but you may be charged by your service provider. ^YN