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Newegg Service

@NeweggService

The Official Customer Support for Newegg. For urgent matters, please contact our CS team at 800-390-1119 or
kb.newegg.com/contact-us
7 days a week.
Southern California kb.newegg.com/contact-us Joined June 2012
13 Following 4.6K Followers 40K Posts

Latest posts 5

Newegg Service @NeweggService
Hey @IHearTheShofar ! I'm so sorry to hear what you're going through.

If you had dropped off the package at UPS without a return label, they will use the original label and ship it to you. You would need a return label from us. Can you DM me your order number so I can help you?
BiteBack Verified account @IHearTheShofar Oct 29, 2025
@Newegg sent me a Samsung international phone instead of the one advertised and used post office. Phone is defective and I dont want that version. I returned it yesterday UPS. They REFUSED THE RETURN and sent it BACK TO ME UPS. I got an email that it will be delivered tomorrow. When I responded to the emsil THEY HAD BLOCKRD MY EMAIL ADDRESS. UPS told me its THE SAME PHONE. THANK GOD FOR PAYPAL. PayPal is going to investigate if they do this TO OTHERS and will RESTRICT THEIR ACCOUBT. DONT BUY FROM NEW EGG.
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Newegg Service @NeweggService
@REALsundree Can you please forward me your order details via DM, so that I can further look into this for you? Thanks!
۟ @REALsundree Apr 30, 2025
newegg dot com DEAD ASS stole $7 from me. i am, seething rn. in fact, i am so pissed off, i might make a second-channel video bitching about it, idk, this shit got me so mad.

fuck that website- i hope that everyone who works for newegg gets their fingernails ripped out.
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Newegg Service @NeweggService
Hey @LordGardenGnome ! I truly apologize to see this, and thank you so much for alerting this to me. Please forward me your order number & additional pictures of the HDs via DM, and I look forward to hearing you!
LordGardenGnome @LordGardenGnome Sep 27, 2023
@Newegg thanks for your poor packaging job, I’m sure everyone heard the clapping (hard drives smacking together) the whole time. Now I have DOA drives that I must pay to be returned, since I’m FPO. (These drives wouldn’t survive LA-> San Diego like this). #gamersnexus
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