NextGen Healthcare

🎧 NOW LIVE: Our latest episode of In Practice!

“AI in Revenue Cycle: From Today’s Reality to Tomorrow’s Edge” takes a closer look at what's really changing in today's RCM landscape.

Host Jenna Hagan, vice president of product marketing at NextGen Healthcare, joins Sloan Clardy, a longtime leader in the RCM space, to talk about the industry’s most persistent challenges and where AI is starting to make a real impact.

In the preview clip, they discuss why many of today’s challenges still exist, and what it takes to move beyond them.

Listen to the full episode to hear how organizations can build a revenue cycle that drives stronger performance: ow.ly/VhKr50YGtO1

We’re hitting the road next week and attending two exciting events!

📍 April 15–16 | Scottsdale, AZ
We're heading to the Arizona Alliance for Community Health Centers Conference to connect with leaders shaping the future of community health. If you're working to simplify operations, reduce administrative burdens, and deliver better outcomes for your community, stop by to meet our team!

📍 April 17–19 | Arlington, TX
At the Consortium of Independent Immunology Clinics Spring Conference, we’re joining independent allergy and immunology clinics to help support smarter workflows and stronger patient care. This is a great chance to collaborate with colleagues across specialty practices. We look forward to meeting you there! 👋

When you don’t know if a statement was ever received, everything downstream gets harder.

At Knoxville Orthopaedic Clinic, sending traditional mail made it harder to reach patients quickly and confirm they received their bills. With more than 520,000 visits a year, small inefficiencies added up fast.

With NextGen® Pay powered by InstaMed and Digital First Statements, the clinic made the shift to a more accessible, digital-first approach—sending secure statements by text or email and giving patients a faster way to view and pay.

The impact? In just three months, 96% of statements were delivered electronically, which reduced print volume and helped drive faster payments. They also saved on printing and postage costs. With real-time visibility into delivery and engagement, teams spent less time chasing statements and more time supporting patients.

Read the full story: ow.ly/gazA50YEUrH

THIS WEEK: Meet us at CCALAC’s 25th Annual Southern California Healthcare Symposium in Anaheim!

On April 10, connect with our team and see how we’re helping community health centers simplify operations, strengthen care coordination, and better serve their communities. We can’t wait to see you!

In the meantime, learn more about how we support federally qualified and community health centers across the country: ow.ly/eZin50YEtRu

#HCSymposium26 #ValueCHCs

May you and your loved ones have a Happy Easter!