@PhilWing1 Good Morning, Oh no we are so sorry to hear this! If you can please direct message us your email address, full name and first line of address we will be more than happy to look into this for you. Regards Next Home Team
@KathrynThinks Hey Kathryn, we're so sorry you haven't received the item. Could you please DM us your email address, full name and first line of the address along with the item number and we'll get this checked right away