Nigel T Packer - Digital Customer Experience

"Walk in the shoes of your customers and you will feel the pain of their journey."

Have you tested your website as a customer?

Think like a customer, behave like a customer trying to buy, not like the owner trying to sell.
#digitalcustomerexperience #testing #WebsiteTraffic

221 years ago today this man, led the Royal Navy to a great victory at Trafalgar.

"England expects that every man will do his duty" was the message of the day.

Over 600 Welshmen were at the battle, with 31 serving on HMS Victory.

Remember this day as it is part of our heritage and cultural identity.

It has been 10 years since I delivered this TEDx talk. Few have learned the basics wrapped up in the latest thing and mot considering if it helps the customer.

Walking in the shoes of your customers | Nigel T Packer | TEDxSwansea

youtu.be/0IsTKB7h2Gg?si… via @YouTube

Jason @Jason_Culleton

This is me setting up a makeshift sled to drag the fishing net off the beach yesterday. I found the white fish tray (3 foot x 18 inches x 12 inches high) on the beach with some ends of rope to tie it all down and give myself something to pull it along with. We found the net about 1.5 miles along the beach.

Why Wales Is Sitting On The Most Valuable Land In Human History

youtu.be/S-ujCFggNdE?si… via @YouTube