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@OVOEnergy

Official OVO customer support channel. We’ll never contact you from any other handle.
Bristol, UK ovoenergy.com Joined April 2010
4.1K Following 36K Followers 93K Posts

Latest posts 5

OVO @OVOEnergy
We've launched our extra support package for those who need additional help to manage and pay for their energy this winter.

If you're with us, you can head to the link below and register to see if you're eligible for free energy saving products and advice, financial support, and help from our charity partners.

ovoenergy.com/extra-support
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OVO @OVOEnergy
The sale of our UK energy retail business is now officially complete, and from today we are part of E.ON.

If you're an OVO customer, nothing changes for you right now. Accounts, tariffs, payment arrangements and customer support all continue as they are today, and you don't need to take any action.

You'll be contacted directly, with clear information and plenty of notice, ahead of any future changes to your account.

Find out more here: ovoenergy.com/eon
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OVO @OVOEnergy
Blue Monday? Not on our watch ☀️

January can be a gloomy month. So, we’ve teamed up with Samsung to give away a serious home upgrade to help you save time, money, and energy.

One lucky winner will grab a Samsung Bespoke AI washing machine - top-of-the-range and super energy-efficient. And 100 hours of free power – on us ⚡️

It’s exclusive to customers with Beyond.

Just:
✅ Open the OVO app
✅ Head to the offers tab
✅ Tap the Samsung giveaway tile to opt in

That’s it! You’ve got until 22 February to get your name in the hat 🤞

Prize Draw open 19 Jan to 22 Feb 2026. You must opt in to the Prize Draw to gain an entry (1 entry total). Smart meter, paying by monthly Direct Debit, smartphone and OVO app required. Full terms: ovoenergy.com/terms/beyond-t…
OVO @OVOEnergy
Help is here if you need it this winter ❄️

Visit one of our events during Warm Welcome Week for free energy-saving advice and kit. You don't need to be an OVO customer to come – we’re supporting everyone in the community.

✅ Practical tips to save money
✅ Free energy-saving items
✅ Experts to chat to about winter concerns

Can't make our Warm Welcome Week events? You could get help through our Extra Support Package. Find out more at ovoenergy.com/extra-support