Optimum Help

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Some Optimum customers in Middlesex County, NJ, are experiencing service interruptions due to a fiber cut. Our crews are actively working on the restoration efforts, which will continue until all impacted customers are back online. We appreciate your patience.

WEATHER WATCH: Our crews are prepared for the potential strong winds, thunderstorms, and tornadoes forecasted for parts of East TX, Southeast OK, AR, LA, and MS, from Tuesday, March 4th, into Wednesday, March 5th. Find tips to stay connected at optimum.com/storm and sign up for text alerts in the event of a service outage.

WEATHER WATCH: Our crews are prepared for the potential snowstorm heading towards eastern North Carolina tonight into tomorrow. Find tips to stay connected at optimum.com/storm and sign up for text alerts in the event of a service outage.

WEATHER WATCH: Our crews are prepared for the incoming winter storm that is expected to impact areas in and around NY, NJ, and CT this afternoon and into tonight.

Find tips to stay connected at optimum.com/storm and sign up for text alerts to stay informed in the event of a weather-related service outage.