Zeger van der Wal

AMBTELIJKE HELDEN GEZOCHT

Ik kondigde het al eerder aan. Nu is mijn nieuwste essay ook te bestellen bij Boom en binnenkort te koop bij Bruna, managementboek.nl en alle andere gangbare outlets.

Benieuwd naar jullie reacties!

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@TurkishAirlines client tomorrow. Huge reputational - and potentially even financial - damage. I just boarded, few hours later, with @emirates, same creditcard, no issues. Do you realise most business travelers don’t book their own tickets? Will NEVER fly with you again, crazy!

@TurkishAirlines I’ve flown 300-400 business flights and this NEVER happened to me. Ultimately, things took so long (even after calling Singapore and showing pics of the actual credit card) I wasn’t able to book a new ticket myself. Will now be unable to deliver to high profile

@TurkishAirlines The staff - smug, barely 20 year olds, supervised by Mr Onur Birben - were absolutely unkind and inflexible. They insisted both the physical card and cardholder had to be present at the airport. Really? Both located 7000 miles away at the moment. 2/3

@TurkishAirlines I was just treated in the MOST HORRIBLE way by your staff at @Schiphol Amsterdam. Because the company creditcard of one of the most trustworthy institutions in the world - National University of Singapore - was flagged as ‘risky’ I was not allowed to board. 1/2