@annamason9 Hi Anna, I've popped you a message over. Please let me know if you haven't received this. Thanks, ^Ellie
RAC Care
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@jesuschristfish Hi, I am truly sorry to see you were left so upset with the events that took place overnight in relation to your breakdown and the estimated arrival times you were provided with. Can I first check that you are now at your planned destination and well? I鈥檇 like to find your breakdown notes if that's okay to see how I can help, can you send me your vehicle registration and mobile number please via DM? Thanks, ^Cara
@ElodieGenest Thank you, I have located the case and see that is it with our FOS Liaison team and I can confirm that work is still being done on your case. I will notify the team that you have posted, add our chat to the case notes now, and I am sure that as soon as they have an outcome they will be in touch with you. ^Cara
@MP85053725 Hi, I'm truly sorry to read of the delays your wife experienced. I do hope she is doing okay following this. If she still needs assistance or just wishes to discuss what happened, please ask her to pop us a message on Facebook, X or Instagram quoting reference #146299 we will take it from there. Thanks, ^Ellie