APPLE WALLET UPDATE ISSUES:
If you are having any issues with your Apple Wallet not showing your season ticket, please see the steps in the post below.
Once the Ticket is back in your wallet, if it still showing the previous fixture:
1. click on the ticket
2. select the 3 dots ••• in the top right hand side of the screen
3. put your finger on the screen and pull down, this will cause a loading circle to appear at the top of the screen.🔃
4. it should update with the current fixture.
If your pass does not update -don't worry! Your actual season ticket will still be valid and scan normally at the turnstiles, it is only the title that is affected by the update.
If you are having any issues with your Apple Wallet not showing your season ticket, please see the steps in the post below.
Once the Ticket is back in your wallet, if it still showing the previous fixture:
1. click on the ticket
2. select the 3 dots ••• in the top right hand side of the screen
3. put your finger on the screen and pull down, this will cause a loading circle to appear at the top of the screen.🔃
4. it should update with the current fixture.
If your pass does not update -don't worry! Your actual season ticket will still be valid and scan normally at the turnstiles, it is only the title that is affected by the update.
📱 iPhone Season Ticket Update
We’re aware that some supporters using iPhones may be unable to find their Season Ticket in their Apple Wallet following a recent Apple software update, which has affected automatic Season Ticket updates.
Please follow the short guide image below to move your Season Ticket back into your Wallet. 👇
Once restored, your pass may still display the Luton Town fixture. Please don’t worry — this will NOT affect your entry. We’ve confirmed that the ticket/pass itself has updated correctly, and it will scan as normal at the turnstile.
If you’d like to try and update the fixture name:
1️⃣ Open Apple Wallet
2️⃣ Select your Season Ticket
3️⃣ Tap the ••• in the top-right corner
4️⃣ Select Pass Details
5️⃣ Swipe down on the screen to refresh, you should see a spinning loading wheel
If the fixture name still doesn’t change, please don’t worry. Your Season Ticket will still scan normally at the turnstile.
Once it is back in the wallet, the pass will update as normal for our next home fixture against Blackpool Town. ⚽️View quoted post on X
