Royal London Help

During the festive break, our customer relations team will be operating to reduced hours. Our offices will reopen as normal on Thursday 2 January 2025.

You can use our help form to submit your query and our team will pick this up when our offices reopen: ow.ly/jUFQ50UvOOn

Following the impact of the widespread IT outage affecting a number of organisations globally, all Royal London's services are back up and running and operating as usual.

We are experiencing an issue with some of our services as a result of the wider IT problems affecting a number of organisations and sectors that is currently being reported. We are addressing this as a matter of priority and will provide an update as soon as we are able to do so.

During the festive break, our customer relations team will be operating to reduced hours. Our offices will reopen as normal on Tuesday 3 January 2023.

You can use our help form to submit your query and our team will pick this up when our offices reopen: royallondon.com/forms/help-for…

Our mobile app and online services will be out of service for maintenance today from 6pm today until 6pm on Sunday. We apologise for any inconvenience.