Sam’s Club

@IlonaTanas We completely understand your concerns and appreciate you taking the time to share your experience with us. Please know that you are currently connected with our Corporate Social Team, which operates separately from individual club locations.

Our team works directly with the appropriate Club Management team to review and address concerns. If further assistance is needed, we will ensure the matter is escalated to the appropriate level.

Thank you for giving us the opportunity to assist. Is there anything else I can help you with today? We appreciate you being a valued Sam’s Club Member. Have a wonderful day!

@whataboutbob75 Good morning Bobbi. Thank you for reaching out to Sam's Club. We are sorry to hear how this has impacted you. We will be happy to look into this for you. Please provide your membership number, phone number, and email address. Also, have you tried to reach out to the customer service at 800-937-8997?

@GangstaAriG Hi, thank you for contacting Sam's Club. It takes 5-7 business days for refund to process.

@TaraD47027719 Hi, thank you for contacting Sam's Club. We apologize that your favorite items are not available. We can send feedback to the adequate departments concerning this. Is there anything else we can help you with?

@d0nnybr4sc0 You are more than welcome.