@Goldenmasangu Thank you for reaching out, how can we assist? ^Nora
Samsung Mobile SA
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@Bushgto9 Thanks for writing to us. Please use Find My Mobile findmymobile.samsung.com it will help you find your phone. To use this service, you must be signed in to your Samsung account on your device.^Nora
@waibiivano Thank you for reaching out. No, it is not possible to change these features through software updates or settings.^Nora
@cleclerecle Hi there, thank you for reaching out. There could be different reasons for these symptoms, including battery deterioration, charging port faults or other hardware-related issues. However, the devices would need to be assessed to establish the exact cause.
To assist you further, kindly provide the following information:
What are the exact models of the three affected devices?
Do the phones show any charging indication when connected to a charger?
Have the devices been exposed to any physical damage or moisture?
We recommend having the affected devices assessed at a Samsung Authorised Service Centre for proper diagnosis.
^Khululiwe
To assist you further, kindly provide the following information:
What are the exact models of the three affected devices?
Do the phones show any charging indication when connected to a charger?
Have the devices been exposed to any physical damage or moisture?
We recommend having the affected devices assessed at a Samsung Authorised Service Centre for proper diagnosis.
^Khululiwe
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