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@SendBird

The AI customer experience company — powering Delight.ai and the world’s #1 communication API platform.
San Mateo, CA sendbird.com Joined December 2014
808 Following 4.8K Followers 3.7K Posts

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Sendbird Verified account @SendBird
We had early access to @OpenAIDevs's new Realtime model, and it changes what’s possible for voice AI in production.

OpenAI's Realtime model sets a new bar for what voice AI can do. The low latency and transcription accuracy alone are a step change — and what we've seen in early access has been exceptional: handling interruptions, fast speech, and domain-specific terminology accuracy.

For Delight.ai, this is the foundation we've been waiting for to deliver truly production-grade voice AI to the enterprise.

Congratulations to the team at @OpenAIDevs on the launch.
delight.ai The AI customer engagement platform for revenue Delight.ai is an AI customer engagement platform that guides purchases and recovers stalled carts, driving revenue growth across the customer lifecycle.
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Sendbird Verified account @SendBird
95% of AI pilots stall.

Enterprise scale? Not a solo climb.

On the debut of MindMakers, @Get_Writer CSO Kevin Chung maps the ascent:

👨‍💻 Hands on keyboard → vendor + customer climb in sync
🤝 Hand on shoulder → vendor steadies as customer takes lead
🙌 Hands off → the summit: independence at scale

As Kevin puts it: “We’re part of the customer’s team—and that’s the only way it works.”

🎧 Full episode: sendbird.com/blog/mindmaker…
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